Privacy Policy

Last updated: 30 September 2026

About us

Nick Bolingbroke, trading as CN Brickwork, is the data controller for the personal information described in this privacy policy.

Email: info@cnbrickwork.co.uk
Telephone: 07547 624 112

This policy explains how we collect and use personal information when you visit cnbrickwork.co.uk, contact us through the website, request a quotation or correspond with us about an enquiry.

This policy relates only to personal information collected through or in connection with this website. We may provide separate privacy information where personal information is collected in other circumstances.

Information we collect

When you contact us through the website, we may collect:

• your name;
• your email address;
• your telephone number;
• information about your project or enquiry;
• photographs or other files you choose to upload; and
• the contents of your message and related correspondence.

You are not legally required to provide this information, but we may need enough information to respond to your enquiry or provide a quotation.

Please avoid including unnecessary confidential or sensitive information in messages or uploaded files.

When you use the website, technical information may also be processed, including your IP address, browser and device information, pages requested, request times, security information, cookie preferences and analytics information.

How we use your information and our lawful bases

We use personal information only where we have a lawful basis for doing so.

Enquiries and quotations

We may use your information to respond to enquiries, discuss your requirements, prepare quotations and communicate with you about proposed work.

Where you contact us about work you may ask us to carry out, this processing may be necessary to take steps at your request before entering into a contract.

For general enquiries and communications, we may also rely on our legitimate interests in responding to enquiries and managing our business communications.

Website operation and security

We may process technical information to operate, maintain and protect the website, investigate faults and prevent spam, abuse or malicious activity.

Our lawful basis is our legitimate interests in maintaining a secure and properly functioning website.

Analytics and cookie preferences

Where consent is required for analytics or similar technologies, our lawful basis is your consent. You can withdraw consent at any time using the cookie preference controls on the website.

We may also process information about your cookie choices to remember your preferences and maintain appropriate records of those choices.

Contact forms and uploaded files

The website uses Contact Form 7 to provide its enquiry form.

Information submitted through the form, including photographs or other files you upload, is sent to CN Brickwork by email so that we can respond to your enquiry.

Please only upload information relevant to your enquiry and avoid including unnecessary personal, confidential or sensitive information about you or other people.

Website hosting and security

The website is hosted by Hostinger, which may process technical information such as IP addresses, server requests, logs and diagnostic information.

The website also uses Wordfence for security and Cloudflare Turnstile to help protect forms against spam and automated abuse. These services may process technical information about your device, browser and interactions with the website.

We use these services on the basis of our legitimate interests in operating and protecting the website.

Analytics and cookies

The website uses Google Analytics to help us understand how visitors use the website.

Google Analytics may process information such as browser and device information, approximate location, pages visited, how visitors reached the website and how they interact with it.

An IP address is used during collection to derive information such as approximate location. Google states that IP addresses collected by Google Analytics are not logged or stored.

Where consent is required, analytics processing is based on your consent.

The website uses Complianz to provide cookie information, manage cookie preferences and record the choices you make.

You can change or withdraw your choices at any time using the cookie preference controls on the website.

For more information, please see our Cookie Policy.

Google reviews and third-party content

The website displays Google review content using Trustindex.

When this content is loaded, Trustindex and Google may receive technical information such as your IP address, browser or device information and information about the page you are viewing.

Review content may also include information reviewers have chosen to make public through Google, such as their name, profile image, rating and review.

Google and Trustindex process information in accordance with their own privacy practices.

The website may also contain links to third-party websites. Their own privacy policies apply when you visit them.

Who we share information with

Where necessary, personal information may be processed by service providers including:

• Hostinger, for website hosting;
• email and communications providers;
• Google, for analytics and review content;
• Trustindex, for displaying Google reviews;
• Cloudflare, for Turnstile spam protection;
• Wordfence and its service providers, for website security; and
• website maintenance or technical-support providers where access is necessary.

We may also disclose personal information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

International processing

Some of our technology providers operate internationally, which means personal information may sometimes be processed outside the United Kingdom.

Where personal information is transferred outside the United Kingdom, appropriate safeguards or another transfer mechanism recognised under UK data-protection law will apply where required.

You can contact us if you would like more information about safeguards used for international transfers.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for any applicable legal, accounting or dispute-resolution requirements.

Website enquiries and related correspondence may be kept while needed to respond, provide or discuss a quotation, follow up on requested work or manage any resulting relationship.

Technical information, logs, backups, analytics information and cookie preferences are retained according to the relevant service settings and requirements.

Security

We use appropriate technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

Your rights

Depending on the circumstances, UK data-protection law may give you the right to:

• ask for access to personal information held about you;
• ask for inaccurate or incomplete information to be corrected;
• ask for personal information to be deleted in certain circumstances;
• ask for processing to be restricted;
• receive certain information in a portable format where the right to data portability applies;
• withdraw consent where processing is based on consent; and
• object to certain types of processing.

These rights are not absolute and may be subject to legal conditions or exemptions.

To exercise your rights or ask a question about your personal information, contact:

Email: info@cnbrickwork.co.uk
Telephone: 07547 624 112

Your right to object

You have the right to object where we process your personal information on the basis of legitimate interests.

If you object, we will consider your request in accordance with applicable data-protection law.

Data protection complaints

If you believe that we have not handled your personal information in accordance with data-protection law, you can make a complaint to us.

Email: info@cnbrickwork.co.uk
Telephone: 07547 624 112

We will acknowledge receipt of a data-protection complaint within 30 days, investigate it without undue delay, keep you informed as appropriate and tell you the outcome without undue delay.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.

ICO website: ico.org.uk
Telephone: 0303 123 1113

Changes to this policy

We may update this privacy policy from time to time to reflect changes to the website, the services we use or applicable legal requirements.

The latest version will be published on this page with the date it was last updated.